:root {
    --slc-primary: #cc0000;
    --slc-primary-dark: #a30000;
    --slc-primary-rgba: rgba(204, 0, 0, 0.4);
    --slc-primary-light-rgba: rgba(204, 0, 0, 0.35);
}

/* ===== FLOATING WIDGET CONTAINER & SPEED DIAL ===== */
#slc-widget-wrap {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 999997;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    pointer-events: none;
}
#slc-widget-wrap > * {
    pointer-events: auto;
}

/* Speed Dial items container */
#slc-speed-dial {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 12px;
    margin-bottom: 12px;
    transition: opacity 0.25s cubic-bezier(0.4, 0, 0.2, 1), transform 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}
#slc-speed-dial.slc-speed-dial-hidden {
    opacity: 0;
    transform: translateY(16px) scale(0.85);
    pointer-events: none;
    visibility: hidden;
}
#slc-speed-dial.slc-speed-dial-open {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
    visibility: visible;
}

/* Individual Row (Label + Circle Button) */
.slc-dial-row {
    display: flex;
    align-items: center;
    gap: 10px;
    position: relative;
    cursor: pointer;
}

/* Dial Button Label */
.slc-dial-label {
    background: #ffffff;
    color: #1e293b;
    font-size: 13px;
    font-weight: 600;
    padding: 6px 12px;
    border-radius: 8px;
    box-shadow: 0 3px 12px rgba(0, 0, 0, 0.14);
    white-space: nowrap;
    opacity: 0;
    transform: translateX(10px);
    transition: opacity 0.2s ease, transform 0.2s ease;
    pointer-events: none;
    user-select: none;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}
#slc-speed-dial.slc-speed-dial-open .slc-dial-label {
    opacity: 1;
    transform: translateX(0);
}

/* Dial Circular Button */
.slc-dial-btn {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    border: none;
    outline: none;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.2);
    transition: transform 0.2s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.2s ease;
    text-decoration: none;
    padding: 0;
    flex-shrink: 0;
    overflow: hidden;
}
.slc-dial-btn:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.3);
}
.slc-dial-btn:active {
    transform: scale(0.95);
}

/* WhatsApp Dial Button */
.slc-dial-btn.slc-dial-wa {
    background-color: #25D366;
}
.slc-dial-btn.slc-dial-wa:hover {
    background-color: #128C7E;
}
.slc-dial-btn.slc-dial-wa svg {
    display: block;
    width: 28px;
    height: 28px;
    fill: #ffffff;
}

/* Live Chat (etaks) Dial Button */
.slc-dial-btn.slc-dial-chat {
    background-color: var(--slc-chat-dial-color, var(--slc-primary, #7c3aed));
}
.slc-dial-btn.slc-dial-chat:hover {
    background-color: var(--slc-chat-dial-dark, var(--slc-primary-dark, #632bbd));
}
.slc-dial-btn.slc-dial-chat img {
    width: 65%;
    height: 65%;
    object-fit: contain;
    display: block;
    pointer-events: none;
}

/* ===== MAIN TRIGGER FAB ===== */
#slc-chat-fab {
    position: relative;
    width: 60px;
    height: 60px;
    background-color: var(--slc-primary, #cc0000);
    border-radius: 50%;
    box-shadow: 0 4px 16px var(--slc-primary-rgba, rgba(204,0,0,0.4));
    cursor: pointer;
    display: flex;
    justify-content: center;
    align-items: center;
    overflow: visible;
    transition: transform 0.22s ease, box-shadow 0.22s ease, background-color 0.22s ease;
}
/* Spinning ring animation */
#slc-chat-fab::before {
    content: '';
    position: absolute;
    top: -6px;
    left: -6px;
    width: 72px;
    height: 72px;
    border-radius: 50%;
    border: 3px solid transparent;
    border-top-color: var(--slc-primary, #cc0000);
    border-right-color: var(--slc-primary-light-rgba, rgba(204,0,0,0.35));
    animation: slc-spin 2s linear infinite;
    pointer-events: none;
    box-sizing: border-box;
}
@keyframes slc-spin {
    0%   { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}
#slc-chat-fab:hover {
    transform: scale(1.06);
    box-shadow: 0 6px 20px var(--slc-primary-rgba, rgba(204,0,0,0.55));
}
#slc-chat-fab.slc-fab-active {
    background-color: #64748b !important;
    box-shadow: 0 4px 16px rgba(100, 116, 139, 0.45) !important;
}
#slc-chat-fab.slc-fab-active::before {
    opacity: 0;
}

/* Icon Holder & Morphing close X */
.slc-fab-icon-holder {
    width: 100%;
    height: 100%;
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
}
.slc-fab-main-icon {
    width: 54%;
    height: 54%;
    object-fit: contain;
    position: absolute;
    transition: transform 0.22s ease, opacity 0.22s ease;
    opacity: 1;
    transform: rotate(0deg) scale(1);
    pointer-events: none;
    display: block;
}
#slc-chat-fab.slc-fab-active .slc-fab-main-icon {
    opacity: 0;
    transform: rotate(90deg) scale(0.4);
}
.slc-fab-close-x {
    position: absolute;
    color: #ffffff;
    font-size: 32px;
    line-height: 1;
    font-weight: 300;
    opacity: 0;
    transform: rotate(-90deg) scale(0.4);
    transition: transform 0.22s ease, opacity 0.22s ease;
    pointer-events: none;
    font-family: Arial, sans-serif;
}
#slc-chat-fab.slc-fab-active .slc-fab-close-x {
    opacity: 1;
    transform: rotate(0deg) scale(1);
}

/* ===== CHAT WINDOW ===== */
#slc-chat-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 340px;
    height: 470px;
    max-width: calc(100vw - 48px);
    max-height: calc(100vh - 120px);
    background: #ffffff;
    border-radius: 14px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.18);
    z-index: 999998;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    opacity: 0;
    transform: translateY(15px) scale(0.97);
    pointer-events: none;
    transition: opacity 0.25s ease, transform 0.25s ease;
}
#slc-chat-window.slc-visible {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}

/* ===== HEADER ===== */
#slc-chat-header {
    background: var(--slc-primary, #cc0000);
    color: #ffffff;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    gap: 10px;
}
#slc-header-avatar {
    width: 38px;
    height: 38px;
    background: transparent;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    overflow: hidden;
}
#slc-header-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
    border-radius: 50%;
}
#slc-header-info {
    flex: 1;
}
#slc-header-name {
    font-weight: 700;
    font-size: 15px;
    line-height: 1.2;
}
#slc-header-status {
    font-size: 12px;
    opacity: 0.85;
    margin-top: 2px;
    min-height: 16px;
}
#slc-chat-close {
    background: none;
    border: none;
    color: #ffffff;
    font-size: 26px;
    line-height: 1;
    cursor: pointer;
    padding: 0;
    opacity: 0.85;
}
#slc-chat-close:hover { opacity: 1; }

/* ===== BODY ===== */
#slc-chat-body {
    flex: 1;
    padding: 15px;
    overflow-y: auto;
    background: #f9f9f9;
    display: flex;
    flex-direction: column;
}

/* ===== MESSAGES ===== */
.slc-msg-wrapper {
    display: flex;
    flex-direction: column;
    margin-bottom: 10px;
    clear: both;
}
.slc-msg-wrapper.user { align-items: flex-end; }
.slc-msg-wrapper.admin { align-items: flex-start; }

.slc-msg { 
    padding: 10px 14px; 
    border-radius: 14px; 
    max-width: 80%; 
    font-size: 14px;
    word-wrap: break-word;
    line-height: 1.5;
}
.slc-msg.user { 
    background: var(--slc-primary, #cc0000); 
    color: #ffffff;
    border-bottom-right-radius: 3px;
}
.slc-msg.admin { 
    background: #e8e8e8; 
    color: #222222;
    border-bottom-left-radius: 3px;
}
.slc-msg-time {
    font-size: 11px;
    color: #999;
    margin-top: 4px;
    padding: 0 4px;
}

/* ===== TYPING INDICATOR ===== */
#slc-typing-indicator {
    display: none;
    align-items: center;
    gap: 8px;
    padding: 8px 0;
    color: #999;
    font-size: 13px;
}
#slc-typing-indicator .slc-dots span {
    display: inline-block;
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--slc-primary, #cc0000);
    margin: 0 2px;
    animation: slc-bounce 1.3s infinite ease-in-out;
}
#slc-typing-indicator .slc-dots span:nth-child(2) { animation-delay: 0.2s; }
#slc-typing-indicator .slc-dots span:nth-child(3) { animation-delay: 0.4s; }
@keyframes slc-bounce {
    0%, 80%, 100% { transform: scale(0.6); opacity: 0.5; }
    40% { transform: scale(1); opacity: 1; }
}

/* ===== FOOTER INPUT ===== */
#slc-chat-footer {
    padding: 12px;
    border-top: 1px solid #eeeeee;
    background: #ffffff;
    display: flex;
    align-items: center;
    gap: 8px;
}
#slc-message-input {
    flex: 1;
    padding: 10px 15px;
    border: 1.5px solid #ddd;
    border-radius: 22px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s;
}
#slc-message-input:focus { border-color: var(--slc-primary, #cc0000); }
#slc-send-btn {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: var(--slc-primary, #cc0000);
    color: #ffffff;
    border: none;
    cursor: pointer;
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 0;
    flex-shrink: 0;
    transition: background 0.2s, transform 0.1s;
}
#slc-send-btn:hover { background: var(--slc-primary-dark, #a30000); }
#slc-send-btn:active { transform: scale(0.93); }

/* ===== RESPONSIVE BREAKPOINT ===== */
/* ===== RESPONSIVE BREAKPOINT ===== */
@media (max-width: 1024px) {
    #slc-widget-wrap {
        right: 20px;
        bottom: 22px;
    }
    #slc-chat-fab {
        width: 52px;
        height: 52px;
    }
    #slc-chat-fab::before {
        top: -5px;
        left: -5px;
        width: 62px;
        height: 62px;
    }
    .slc-dial-btn {
        width: 46px;
        height: 46px;
    }
    #slc-chat-window {
        right: 20px;
        bottom: 84px;
        width: calc(100vw - 40px);
        max-width: 340px;
        height: 440px;
    }
}

/* ===== RTL SUPPORT (Arabic / Hebrew) ===== */
#slc-widget-wrap.slc-rtl {
    right: auto;
    left: 24px;
    align-items: flex-start;
}
#slc-widget-wrap.slc-rtl #slc-speed-dial {
    align-items: flex-start;
}
#slc-widget-wrap.slc-rtl .slc-dial-row {
    flex-direction: row-reverse;
}
#slc-widget-wrap.slc-rtl .slc-dial-label {
    transform: translateX(-10px);
}
#slc-widget-wrap.slc-rtl #slc-speed-dial.slc-speed-dial-open .slc-dial-label {
    transform: translateX(0);
}
#slc-chat-window.slc-rtl {
    direction: rtl;
    text-align: right;
    right: auto;
    left: 24px;
}
#slc-chat-window.slc-rtl #slc-chat-close {
    margin-right: auto;
    margin-left: 0;
}
#slc-chat-window.slc-rtl #slc-send-btn svg {
    transform: scaleX(-1);
}
#slc-chat-window.slc-rtl .slc-msg-time {
    text-align: right;
}

/* ===== WHATSAPP FLOATING MODE ===== */
#slc-chat-fab.slc-wa-fab {
    background-color: #25D366 !important;
    box-shadow: 0 4px 16px rgba(37, 211, 102, 0.45) !important;
}
#slc-chat-fab.slc-wa-fab::before {
    border-top-color: #25D366 !important;
    border-right-color: rgba(37, 211, 102, 0.35) !important;
}
#slc-chat-fab.slc-wa-fab:hover {
    background-color: #128C7E !important;
    box-shadow: 0 6px 20px rgba(18, 140, 126, 0.55) !important;
}
.slc-avatar-img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
    border-radius: 50%;
}
.slc-wa-status-pill {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: rgba(255, 255, 255, 0.22);
    border: 1px solid rgba(255, 255, 255, 0.35);
    border-radius: 10px;
    padding: 1px 7px;
    font-size: 10.5px;
    font-weight: 600;
    margin-left: 6px;
    vertical-align: middle;
}
.slc-wa-status-pill svg {
    display: block;
}
#slc-chat-window.slc-whatsapp-mode #slc-chat-header {
    background: linear-gradient(135deg, #075E54 0%, #128C7E 100%) !important;
}
#slc-chat-window.slc-whatsapp-mode #slc-send-btn {
    background: #25D366 !important;
}
#slc-chat-window.slc-whatsapp-mode #slc-send-btn:hover {
    background: #128C7E !important;
}
#slc-chat-window.slc-whatsapp-mode #slc-message-input:focus {
    border-color: #25D366 !important;
}
#slc-chat-window.slc-whatsapp-mode .slc-msg.user {
    background: #dcf8c6 !important;
    color: #111111 !important;
}
#slc-chat-window.slc-whatsapp-mode #slc-typing-indicator .slc-dots span {
    background: #25D366 !important;
}